Proozy Returns

Our Returns Policy

Returns and exchanges are accepted within 30 days of receipt. All undergarments, mystery packs and items marked final sale are ineligible for a return or an exchange. All merchandise must be unworn, returned in the condition received with the original tags where applicable. Obviously, you may try items on without violating this policy, but items returned that are deemed unfit for resale are subject to a 15% unfit for resale fee. This amount will be deducted from the purchase amount upon receipt of the return.